Payment Policy
- Payment Terms Ratingwik operates on a subscription model, offering monthly and annual plans. Payments are due in advance, either monthly or annually, depending on the plan selected. We accept payments via credit card, debit card, and bank transfer.
- Advance Payment Requirement For certain services or features, Ratingwik may require an advance payment before activation. This ensures coverage of initial setup costs and secures your commitment to the service. The advance payment amount and terms will be specified during the service agreement process.
- Invoicing and Payment Schedule Invoices are generated upon subscription or service activation and are due immediately upon receipt. For ongoing services, invoices will be issued at the beginning of each billing cycle. Payment terms are as follows:
- Monthly Subscriptions: Payment is due within 7 days from the invoice date.
- Annual Subscriptions: Payment is due within 30 days from the invoice date.
- Late Payment Penalties If payment is not received within the specified terms, a late fee of 5% of the total invoice amount will be applied. Continued non-payment may result in suspension or termination of services.
- Refund Policy As previously outlined in our Terms & Conditions, Ratingwik offers a 30-day refund policy. If our services do not meet your expectations and we are unable to resolve the issue within 30 days, you are eligible for a full refund of the service fees paid. Refund requests must be submitted via email to support@ratingwik.com within 30 days of the service failure.
