Terms & Conditions
- Introduction
Welcome to Ratingwik. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our platform.
- Services Provided
Ratingwik offers Amazon sellers tools to track seller feedback, monitor product reviews, receive email alerts, generate detailed review and ASIN removal reports, and monitor Buy Box performance with alerts on win/loss status. - Service Availability
While we strive to ensure that our services are available at all times, we cannot guarantee uninterrupted service. In the event of technical issues or maintenance, Ratingwik reserves the right to suspend services temporarily.
- 30-Day Refund Policy
At Ratingwik, we are committed to providing reliable and effective services. If, for any reason, our services do not perform as expected and we are unable to resolve the issue within 30 days, you are eligible for a full refund of the service fees paid. Refund requests must be submitted via email to support@ratingwik.com within 30 days of the service failure. - Subscription and Payments
- Payments for Ratingwik services are made on a subscription basis, with fees outlined on our website.
- All subscriptions will automatically renew at the end of the billing cycle unless Canceled before the renewal date.
- In case of disputes or inquiries regarding payments, please contact our support team.
- Cancellation Policy
You may cancel your subscription at any time through your account settings. However, cancellations will only take effect at the end of the current billing cycle, and no refunds will be issued for unused services within that cycle unless otherwise covered by our 30-day refund policy. - Intellectual Property
All content on Ratingwik, including but not limited to text, images, graphics, and software, is the intellectual property of Ratingwik or its licensors. Unauthorized use of any material is prohibited.
- Limitation of Liability
Ratingwik is not liable for any indirect, incidental, or consequential damages resulting from the use of our platform or services. We are not responsible for any losses related to changes in Amazon’s marketplace, policies, or other factors beyond our control. - Modifications to Terms
Ratingwik reserves the right to modify these Terms & Conditions at any time. Users will be notified of any major changes, and continued use of the service constitutes acceptance of the updated terms. - Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us at support@ratingwik.com.